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All posts tagged "returns"


Monday, June 27, 2011

App Store Gets 7-Day Refund Policy...If You Are in Thailand

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 02:00 PM

http://www.cultofmac.com/apple-allo...-stands-defiant

"n an attempt to comply with pro-consumer laws, Apple is going to allow customers who mistakenly purchase an iOS app or get burned by a shoddy one the ability to get a refund within seven days of purchase. Don't get too excited, though: you'll have to live in Taiwan to take advantage of the revised return policy."

This is aggravating, I wish we had the same thing offered to us outside of Thailand. I've purchased several apps that I wish I hadn't and this would be the perfect out. It might also keep a lot of the crap out of the app store. I try to read through the reviews and determine which ones I can trust before purchasing the app, but sometimes the bad ones get through. Even if it were just a one day deal I would be happy. Apple seems to be playing by the rule of law in Thailand but what about Google and their Android Marketplace? No dice so far, they refuse to allow returns.


Wednesday, February 9, 2011

Apple Changes Return Policies

Posted by Jeff Campbell in "Apple Talk" @ 09:00 AM

http://www.zdnet.com/blog/apple/app...The+Apple+Core)

"The introduction of Personal Setup, a service for new users of Apple products in the Apple Retail Stores, has driven a big change in the company's strict return policies."

The new service, called Personal Setup, involves unboxing the very same items they used to charge a restocking fee on if returned opened, so it isn't really appropriate to charge that same fee since the opening of the product could have occurred inside the store. They still have the restrictions on non-Apple product returns and software (exchange only not return for refund after purchasing). You can find out more about it at this article from the ifo Apple Store site.


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