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All posts tagged "help"

Monday, April 11, 2011

Ten Things You May Not Have Known About Your iPad

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 06:00 AM

"What is usually the first thing everyone that gets a new iPad wants to know? Which apps to get. But there are still some cool things that you can do with your iPad, even without buying a single app."

A set of ten tricks, or tips if you rather, about the iPad and you may not even be aware of all of them. I certainly wasn't, although I did know about most. I particularly like the trick of getting movies from an SD card onto your iPad via the camera connection kit. Worth the read if for nothing else than a reminder about what you can do with the iPad.

Free iPad 2 Starter Guide from Macworld

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 03:00 AM

"So, you've braved the weeks of waiting and the long Apple Store lines and finally gotten your hands on a new iPad 2. You've taken your first step into a larger world-now it's time to put your shiny new tablet to work. Start by learning all the iPad 2 basics with Macworld's new iPad 2 Starter Guide, available for free in the iBookstore."

You can see the other Superguides here, but this one is a briefer version called a "Starter Guide," specifically for the iPad 2, and best of all it is free. Simple to obtain, just click on this link from your iOS device (has to be from iOS device since their iBookstore only works on them) and download it. What are you waiting for?

Sunday, April 10, 2011

We Want You: Apple Thoughts Seeking Contributing Editors for News Team!

Posted by Jeff Campbell in "Apple Thoughts Site Updates" @ 12:46 PM

Do you ever read a story and have a sudden urge to comment? Do you ever hear about a new product and want to tell everyone about it? Have you ever had a good (or bad) experience with a product you purchased, and want to tell the world? Well, we can help you. We are looking for some new blood on the Apple Thoughts team, to offer differing perspectives and ideas. If you are interested in sharing your experiences or viewpoints about Apple, their products or their vendors, how about sharing it with our readers?

We are currently looking for volunteers to become Contributing Editors. And, before you stop yourself from applying because you aren't a "professional," that is exactly why we want you. We want people that are interested in, and passionate about Apple and their products and vendors. We want you to share YOUR experiences and viewpoints, either good or bad, about what is happening in the world of Apple.

As a Contributing Editor, you will have news assigned to you, but you are encouraged to search the news about Apple and post on whatever else you find. It might be some interesting product you have discovered, perhaps a topic that you have opinions on, or just something you want to take a moment on to rant or rave, or both. Besides the benefit of having a platform to share your voice, you will also have the opportunity to represent Apple Thoughts at special events, such as trade shows and conferences in your area.

All we require from you is, number one, an interest in all things Apple and the desire to share this interest by posting your viewpoints and opinions with our readers. And number two, we need a certain amount of consistency. While it is hard to pinpoint an exact number of news stories we'd like from you (I know we all have real lives to contend with), it isn't out of the realm of possibility to post one or two stories per day. Don't worry, its more along the lines of having a few minutes at the beginning or end of your day to post a story or two as well as your thoughts and opinions on it for others to see. If you are interested, fill out the contact form and let us know a little bit about you. We would love to hear from you.

Friday, March 18, 2011

Helpful Tips for Google Services

Posted by Jeff Campbell in "Apple Software (OS X)" @ 05:30 PM

"Getting the most out of Google products such as Gmail, Docs, and YouTube is a must if you're using them for business. However, the products are so packed with features that it can be hard to keep up. Here are nine little-known features across various Google services that could change the way you work, or perhaps make life that little bit easier."

Most of these tips I was aware of, however the versus was one I was oblivious to. Basically you can take your main gmail account such as and change it to and it will still get to you. I also like the fact that clicking on the details button on the bottom of the page you can get information about the last access to your account, where it was from and how it was accessed. There are several other tips in this article so if you use anything Google, it is well worth reading.

Wednesday, March 9, 2011

Which Version iPad 2 Will You Buy?

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 03:00 AM

"With the iPad 2 launch just days away, it's a good time to consider which iPad model you want to buy. If, like me, you plan on upgrading yearly and taking advantage of the iPad's excellent resale value, it's crucial to be aware of what models are popular, and you should also consider your usage habits in order to decide between 3G or Wi-Fi only connectivity."

Several considerations involved, such as just how much memory am I going to need, will I need Wi-Fi only or the combo unit and of course now there is the color decision just to make it more complicated. And on top of that, if you have an iPad are you going to keep it or trade it in? A recent poll has information that says 32% of current iPad owners are going to keep their iPad if they buy an iPad 2. I can tell you that I am also in that camp, especially since I plan on using the original version as a TV set top box of sorts with Hulu+ and other apps to send the signal to my TV with the new HDMI adapter that Apple is going to start selling. I've also narrowed my choices down to the black one, with 32 GB of memory. The only thing I'm waffling on is Wi-Fi only or the added 3G version. How about you, what are you going to do when the iPad 2 becomes available?

Tags: hardware, help, ipad 2

Tuesday, March 8, 2011

Some Help in Buying Your iPad 2

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 05:00 AM

"The iPad 2 hits U.S. stores on Friday March 11, 2011. On Friday March 11, 2011, Apple's iPad 2 will become available for purchase online and in retail stores. Early trade-in activity surrounding the original iPad suggests that that the iPad 2 will be in high demand."

And if that prediction holds true, you might need to explore all of your options before you decide just how you are going to get that popular device in your hot little hands. Great primer with a lot of info so worth the read if you are planning on buying an iPad 2.

Tags: hardware, help, ipad 2

Thursday, February 10, 2011

Going Verizon? Here Are Some Helpful Apps

Posted by Jeff Campbell in "Apple Software (OS X)" @ 08:00 AM News

"Today, the Verizon iPhone goes on general release. If you're planning on grabbing a CDMA iPhone handset, we'd like to remind you about two important Verizon apps you should definitely download, once you've bought a Verizon iPhone."

My Verizon Mobile is definitely a must have, so you can pay your bill or monitor your minutes and contacts, among other things. Another handy app they mention is the VZ Contract Transfer app, also free, so you can transfer all of your information from your current phone into your fancy new iPhone. These are just a couple they mention, and if you did indeed go to Verizon, they certainly will help.

Monday, February 7, 2011

Learn to Switch to Mac Available at Steep Discount

Posted by Jeff Campbell in "Apple Software (OS X)" @ 10:00 AM

"We've been hearing a lot about how many new Mac users there are. During the January first-quarter financial call, for example, we heard that not only were Mac sales up 23 percent over the same quarter a year earlier, but about half of the Macs sold in Apple Stores during that quarter were to people who had never owned a Mac before."

And what might help all of these switchers is this handy program called "Learn to Switch to Mac" available now [affiliate link] in the Mac App store for $0.99 USD, down from the normally priced $24.95 USD (if you were to purchase it separate from the $99.00 USD Parallels bundle). Basically it teaches you an action that you would do in Windows, how to do the same action in OS X, and then will let you try it, learn by doing if you will. If you have anyone that is switching, this is a heck of a deal for some good basic training on OS X.

Wednesday, January 26, 2011

IRS is Trying to Help, No Really!

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 06:00 AM

"People using the Internal Revenue Service's new mobile phone app cannot avoid taxes, but they can at least track their refund."

I'm not really a conspiracy nut or anything, but I hope this doesn't have some secret tracking bug that reports back everything you do to the IRS! Simple app but it does give you the important info, namely where your refund status. You can also get tax tips via the app and who doesn't need that right? More info on the IRS site or download for free on iTunes [link].

Wednesday, December 29, 2010

What is on Your Mac?

Posted by Jeff Campbell in "Apple Talk" @ 03:09 PM

"I've owned precisely one dozen Macs in my life. That means I've had plenty of opportunities to refine my process for taking a new, pristine Mac and making it feel like it's truly mine. Over the years, I've narrowed that process down to the following steps..."

I, like the author, install several programs on my new Macs soon after purchasing them, such as Dropbox, Growl and Evernote. Say what you will, but I also install iWork on my machine. There are some obvious tweaks I do as well, such as changing where Safari downloads files and modifying some of the notifications. I found this article interesting and learned a few new things but it brought up a question in my mind, what do people do with their new Macs when they first get them? I'm sure there are several variations that are used but I'd like to hear about them. So, what are your thoughts on tweaks and programs that are must have on any new Mac you setup?

Tags: hardware, new, help, set up

Friday, December 3, 2010

Help Me Win $1250 for Kids Who Need It This Christmas

Posted by Jason Dunn in "Thoughts Media Off Topic" @ 03:00 PM

Hi everyone! I need your help to win an unboxing contest that Best Buy is running on Facebook, and it’s for a good cause. Since I do a lot of those, I thought hey, why not enter? There are two grand prizes of $2500 CAD each, awarded as Best Buy gift cards. Since we’re coming up on Christmas, sharing the grand prize if I win makes sense – so I’ve publicly committed to donating half of the prize ($1250) to kids involved with Big Brothers & Big Sisters of Canada. My mother works for that organization, and I’ve seen first hand the needs that some of these families have. She works with the in-school mentoring program, which pairs younger kids with senior citizen mentors. Apparently the kids are Nintendo Wii-crazy, and it’s an activity the seniors and kids can do together, so I think what I’ll do is buy as many Nintendo Wii bundles as I can with $1250 (it should be at least five of them).

I'd really appreciate the support of the Thoughts Media community, because - and I'll be blunt here - Twitter is such a noisy medium that every though yesterday the message about this contest went out to over 5000 people from three different people, nearly zero votes came as a result of it. I'm currently #3 in votes, but I could easily take a dominating lead if even 20% of you reading this decided to act. Please help!

Here’s how you can help me, and the kids, win – oh, and enter to win a $150 gift card yourself!

  1. Log into Facebook, and visit the Best Buy Unboxing Day Contest Site. Click Allow when the app asks for your permission. I’ve noticed there’s a weird bug with Internet Explorer 8 where it loops the process for almost a minute, so you may want to use Firefox or Chrome if you run into trouble.
  2. Find my Samsung Focus video (see above) and click on it, then click on Vote in the window that pops up. You’ll need to fill out a little form; if you live outside Canada and don't qualify for the gift card, just put in whatever bogus information you want.
  3. Return to that contest site every day to vote – you can vote once every day up until December 31st.

The winners will be announced January 3rd, 2011, and if I win, I’ll announce it here and provide details and photos of the Wii’s I purchase.

(And for the Windows Phone Thoughts readers, I'll be doing a "real" unboxing of the Focus - that was just a simplified, quick version. I've got some serious concerns about the screen...).

Monday, November 22, 2010

So What Do You Need to Know for iOS 4.2?

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 10:06 AM

"iOS 4.2 for iPad brings long-awaited changes to the iPad that have been available on the iPhone for months. Here are some of the most notable things to expect when you update to iOS 4.2."

Informative summary of what the update includes, after giving you some guidance on what you need to have to take advantage of the update to iOS, also known as iOS 4.2.

Save iWork on iDisk

Posted by Jeff Campbell in "Apple Software (OS X)" @ 05:00 AM

"In iWork for the iPad, there are options to transfer documents by email, sharing on, copy to iDisk, copy to WebDAV, or send via iTunes to a USB connected computer. An option which is not available, but often very useful, is to get the document into Dropbox for sharing. There is not an easy way to do this if you don't have a computer handy to connect with."

But thanks to a tip from the Dropbox Help Forums, there is a workaround to save your iWork documents in iDisk. It is a lengthy process, so I just wish iWork would add Dropbox support. Alternatively, Dropbox could add WebDAV support. Either way would work fine with me!

Tuesday, September 28, 2010

Help For Those Safari Hangs

Posted by Jeff Campbell in "Apple Software (OS X)" @ 08:00 AM

"Sometimes-especially when you have a lot of tabs open and a lot of pages running Flash-Safari can hang to the point where it needs a restart. Unfortunately, restarting Safari can be inconvenient."

This is, of course, only if you are comfortable with using Terminal. It involves manually stopping the WebKitPluginHost process, so once Safari notices that the process has ended, it restarts it and refreshes the page that was using the Flash plug-n. This process will stop all plug-ins though, not just the Flash so they will also start back up once the page refreshes. I've been dealing with this issue recently so I may have to try this quick fix. To do it, open up Terminal (located in your Utilities folder in Applications, and type killall -9 WebKitPluginHost.

Tuesday, September 7, 2010

Can I Put That on my iPad?

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 06:00 AM

"One of the most surprising questions we get from new iPhone, iPod touch and iPad users is whether they can play songs, watch movies, or read books on their new iDevice if they aren't purchased and downloaded from iTunes Store."

And it couldn't be easier. Open up iTunes like above and find the books folder. Once there, all you have to do is drag and drop the files you want on your iDevice into this folder. Then click on your device to the left side of the screen, go to the Books tab and sync the ones you want on your device. Pretty easy actually.

Monday, August 2, 2010

Video Tutorials for Using Your iPhone 4

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 08:37 AM

"Are you one of the less than 1% of iPhone 4 users having reception problems due to "antennagate?" Are you still waiting for your free iPhone 4 case to ship? Would you like to use the phone to hold a conversation in the meantime? Fret no more! Zshad's Channel over at YouTube has three videos to help you get the most out of your iPhone until Apple helps you get the most out of your iPhone."

Video 1: The Gloves

The Gloves is the first of three "helpful" videos if you are having problems using your iPhone 4. And yes, my tongue was in my cheek when I typed "helpful." But I'm being helpful by posting the other two videos after the jump. Enjoy!


Wednesday, July 7, 2010

Your (US) Government at Work

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 08:00 AM

"US President Barack Obama famously used an iPhone app and several social media tools in his successful campaign for the White House. Now, the US government has released more mobile apps."

I'm glad they are adopting the app method to get the information out from TSA, Product Recalls, FBI's Most Wanted and Find Your Embassy, as well as other areas of the government. Some are just linking you to the page but they are optimized for your iPhone. You can go direct to the app page [link] and find out what is available.

Wednesday, June 30, 2010

Take Me Back! (to iPhone 3.0)

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 01:22 PM

"I installed iOS 4 on my iPhone 3G and I hate it. It's really slooooow and the screen acts like it's numb. Plus, it takes forever for it to respond or react. Is there any way I can uninstall OS4 and go back to what I had? This sucks and I won't be able to upgrade until next May."

The answer, of course, is yes you can and this article from Macworld outlines the steps to do just that. I definitely wouldn't put it on a 3G, but if you have and you want to go back, there is hope for you too.

Friday, June 25, 2010

Try Out FaceTime, But Make Sure You Turn it on First!

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 08:51 PM

"I bring good news to iPhone 4 owners whose friends, neighbors and distant relatives didn't manage to get their hands on the hard-to-get smartphone yet will have been itching to try Face Time -- Apple has set up a test system so you can get it working correctly."

Call 1-888-FACETIME between the hours of 8am to 8pm Central Time, and you can talk to someone from Apple, and listen to them as they give you the run down on FaceTime and all the features. Process takes about 5 minutes.

One quick tip, if it doesn't work, make sure both iPhones have it turned on, then it works like a charm! My daughter and I tested it out, and initially had problems since she wasn't getting the FaceTime option on her iPhone. With a little searching, we found out that it wasn't enabled so we had to go to Settings --> Phone --> and then turn on FaceTime. Yea, I know, read the manual (or the user guide)!

Friday, April 30, 2010

Apple Posts More Help Videos for the iPad

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 08:00 AM

"Apple has just recently updated their iPad Guided Tours page to display new tours for Maps and the App Store."

You can see all the help videos at the iPad Guided Tours page, or you can check out the Apple YouTube Channel.

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