Thursday, April 7, 2011
Posted by Jeff Campbell in "The Competition" @ 04:00 AM
"Now that the Verizon iPhone has been out for a few months, what do its owners think of the device?"
Both sets of customers appear pretty satisfied according to this study, with 80% satisfaction rate for AT&T customers to 82% satisfaction rate by Verizon customers. An interesting contrast to this is that 46% of those thinking of purchasing an iPhone 4 in the future would buy it through Verizon versus going with AT&T (and I suppose T-Mobile if the merger goes through). Clear winner in the dropped calls category was Verizon, with only 1.8% of their calls dropped versus 4.8% of AT&T calls that were dropped. I'm not sure how many total calls were made with each provider, but that doesn't seem like a lot of calls to me, although if it were an important call one drop would be bad news.