Apple Thoughts: iPhone Tops J.D. Power Survey Again

Be sure to register in our forums and post your comments - we want to hear from you!


Android Thoughts

Loading feed...

Laptop Thoughts

Loading feed...

Digital Home Thoughts

Loading feed...



Friday, October 9, 2009

iPhone Tops J.D. Power Survey Again

Posted by Jeff Campbell in "Apple iPhone & iPod Touch" @ 07:00 AM

http://www.macworld.com/article/143...wer_iphone.html

"If there's a name associated with customer satisfaction, it's J.D. Power and Associates. I mean, come on-with a name like J.D. Power, the firm is practically the superhero of customer satisfaction. So the news that the iPhone has maintained its head-of-the-class standings in both the company's consumer and business smartphone satisfaction studies is no small matter."

The iPhone received 811 points out of 1000 possible, whereas the industry average is 765. LG was the closest out of the competition receiving 776 points. Apple, as a business, scored 803 points, followed by RIM with 724 points. The iPhone survey was from 3,221 smartphone owners, who had used their phones less than two years. For the business survey they used owners that used their phones primarily for business use. Interestingly enough, they did the surveys before the 3G and 3GS came out.


Featured Product
News Tip or Feedback?

Contact us

Other Apple Resources

All iOS News

iPhone Life

Thoughts Media Sites

Windows Phone Thoughts

Digital Home Thoughts

Zune Thoughts

Apple Thoughts

Android Thoughts

Reviews & Articles

Loading feed...

News

Loading feed...

Reviews & Articles

Loading feed...

News

Loading feed...

Reviews & Articles

Loading feed...

News

Loading feed...

Reviews & Articles

Loading feed...

News

Loading feed...

Reviews & Articles

Loading feed...

News

Loading feed...

Sponsored links