Tuesday, April 28, 2009
MobileMe Support Now 24/7
Posted by Jeff Campbell in "Apple Software (OS X)" @ 08:00 AM
"Apple is taking support for its MobileMe online service to the next level. The company announced on Monday a new chat service for MobileMe members. The MobileMe live chat support will be available 24 hours a day, seven days a week for English speaking customers. The real-time support is for "customers that encounter an issue while using MobileMe and would like to address it immediately," according to Apple's Web page."
I have to admit I hate not being able to talk to a live person when I need help, having to wait for either a call back or an email. This is a welcome change.