Apple Thoughts: MobileMe Support Now 24/7

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Tuesday, April 28, 2009

MobileMe Support Now 24/7

Posted by Jeff Campbell in "Apple Software (OS X)" @ 08:00 AM

http://www.macworld.com/article/140...75589:b24150810

"Apple is taking support for its MobileMe online service to the next level. The company announced on Monday a new chat service for MobileMe members. The MobileMe live chat support will be available 24 hours a day, seven days a week for English speaking customers. The real-time support is for "customers that encounter an issue while using MobileMe and would like to address it immediately," according to Apple's Web page."

I have to admit I hate not being able to talk to a live person when I need help, having to wait for either a call back or an email. This is a welcome change.


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