Wednesday, April 22, 2009
App Store Customers Undesirable? Maybe.
Posted by Vincent Ferrari in "Apple Software (iPhone/iPod Touch)" @ 11:00 AM
"Apple is creating an ecosystem of the kind of customers I don't want. With the ridiculous approval process leaving bugfixes to take over a week to show up, with prices being driven down to nothing by farting apps... it just feels hostile to me. While I have plenty of great customers who have been raving about the app, all it takes is one little issue and it all comes crashing down."
Stupid users aside, and negative reviews aside, this guy seems a bit thin-skinned for my tastes. To throw out the whole app store simply because his app, built on the back of a service he doesn't control, ran into some issues and his users reacted poorly seems ludicrous to me. The idea that because he got some negative reviews "it all [came] crashing down" is just silly to me.
I won't take away from the app, or the effect that having your baby, which you pour so much love into, get some mean comments from stupid people can have. That being said, suck it up and deal. The App Store may not be the best thing to happen to developers ever, but a captive audience that's being heavily promoted makes it worth it. Maybe if the app is that good, you can garner more than 65 reviews for it? Even some of the weirdest dumbest games have hundreds of reviews. Pump up your users a bit, Garrett, and then the 9 (that's right, 9) one-star reviews would disappear.