Friday, March 18, 2011
iPhone Takes 1st Place in J.D. Power Customer Satisfaction Awards...Again!
Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 06:30 PM
"Apple's iPhone has again taken first place in J.D. Power and Associates' smartphone customer satisfaction rankings. Thursday's announcement by J.D. Power was the iPhone's fifth consecutive win in the firm's semi-annual ratings."
5 wins in a row, not too shabby for a phone that Consumer Reports won't even recommend right? This time Apple was ahead of Motorola and HTC by 22 and 23 points respectively, scoring 795 out of possible 1000 points. 7,300 consumers and business users were surveyed, and it was interesting to me that the scores got higher the more the user accessed social networking services. I guess those Twitter users know a good smartphone when they have one in their hands.
